We are headquartered in Irvine, California. Prior to moving into a production warehouse in 2014 we used to get our apparel printed in Los Angeles and Orange County. We had printed with several different print shops. Here’s why we created the shop we have now –
- Quality
- Efficiency
- Customer Support/Service
- Knowledge/Experience
- Customization
- Transparency
- When we purchased our shirts through the shop they would go and get irregular t-shirts. If you are not familiar with what an irregular t-shirt is it’s a heavily discounted t-shirt due to abnormalities. Abnormalities could be that it’s too wide or too short. So you could end up getting five different shaped shirts for an xl.
- When we would go to do a re-print of a t-shirt we got a different color yellow than what we had prior.
- When we asked if a shop could handle our order we were told – we can do 5,000 shirts an hour so yes we can do your order within a week or two no problem. Well, we got our order 6-8 weeks later. Time is money so each day we did not have a product to sell we could not make a sale.
- Watered down inks. It is common for shops to not do as many pass throughs on a print in order to either do a job faster or to cut down on costs. This can effect things like shirt hairs being very visible on a print or light or bright colors not popping like they should.
- Cracked high density and puff inks due to inexperience producing them. We have gotten an entire order of puff textured prints that had curing issues where they did not cure the shirts at the correct temperature long enough to fully cure the inks. This caused the shirts to crack in the washer and spread ink onto other clothes in the dryer when the ink was reactivated.
- Using incorrect artwork. We’ve had a shop use a design that we changed due to a spelling error on a reprint but they used the incorrect version.
All of the above can really put your brand in peril when it comes to not having a quality product to sell and additionally giving the customer a bad experience. Imagine if those cracked puff texture prints went out to a customer and ruined their whole load of laundry? Luckily in that situation we did a check ourselves first.
In every situation above we were at the mercy of the print shop. While the print business is very saturated with a plethora of options it’s also a very low profit margin business. What this means is that if your order is messed up it’s not going to be refunded. The shop could however help you out on a discount on this order or the next one.
This is why we decided to invest in our own print shop where folks who care about their brand can put the same care into our print/embroidery/vinyl/sublimation into your project. We want to make sure your end product is not only up to your standards but also up to our standards.
We started out with just a manual press where we could produce 3,000-4,000 pieces per month and upgraded to an automatic press in 2017 where we can do 1,000 single color prints an hour.
We treat our team like family which also means we pay our team well. While yes you can probably find a more cost-effective shop nearby I highly doubt you’ll find one with the same care that we put into our jobs. So whether it’s screen print, embroidery, vinyl applications, stickers or dye sublimation – let us handle it the right way.